Notla Water Authority

Serving Union County, Georgia since 1965

IMPORTANT NOTICE – PLEASE READ

NOTLA WATER AUTHORITY’S ANNUAL MEETING HAS BEEN CANCELLED

To Notla Water Authority Customers – 

Notla Water Authority would like to update our customers in light of the current situation surrounding the Coronavirus (COVID-19) outbreak.  With the following exceptions, it will be business as usual for the staff at Notla Water:

  • The Annual Meeting scheduled for March 27th has been cancelled.
  • Credit card fees will be waived until May 10, 2020.
  • We will not be locking off your water meter for nonpayment this billing cycle.

We understand that some of our customers may begin to feel financial repercussions as businesses scale down to essential employees to slow the spread of this highly contagious virus.  However, please remember that while we will not be turning your water off for nonpayment this billing cycle, your water bill payment is still due by the 10th of every month.  Please make every attempt to pay your bill on time.

We are closely monitoring the situation as it develops and may need to implement the Pandemic Response portion of our Emergency Response Plan if conditions deteriorate.  We will keep our customers informed should any water-related issues arise regarding the Coronavirus pandemic.

OFFICE CLOSed to the public

Notla Water Authority’s Pandemic Response includes the closure of our office to the public. We realize this may cause an inconvenience to our customers but feel that it is our duty to operate in a way that limits the exposure of the Coronavirus (COVID-19) to our staff and customers. We will be following industry guidelines to help slow down the spread of the Coronavirus and hope that our need to do our part in protecting our community outweighs any potential hardships this may bring to our customers.

As always, we will email available by phone and email, and we will certainly respond out in the field if any breaks in the water mains occur. Payments may be dropped off in the night box to the right of the front office or mailed in. Credit card fees have been waived for payments made over the phone. Water meter lock-offs for nonpayment for the month have been suspended. Notla Water will do what we can to help our customers who may have been financially impacted due to the closure of businesses and schools.

We greatly appreciate your understanding and cooperation as we work together to contain this recent outbreak. We will continue to monitor local, state, and global conditions and will notify you with any further changes as they develop.

Sincerely,
Jennifer Maier
General Manager

Notla Water Authority

Notla Water Authority (formerly Notla Water Association) was created and established in 1965 by the Notla Water Authority act (house bill no. 1534), as reported in georgia laws 1972 session, volume two pages 3385 through 3402. In the 54 years that Notla Water Authority (NWA) has existed, there have been many changes in Union County.

One of the most important changes is that residents have the assurance that a safe, quality water supply will always be available for their consumption. now, as in the past, the NWA team of dedicated employees and board members are working tirelessly to advance the effectiveness of the system and to provide clean, safe and reliable drinking water.

At the present time, the water system has over 500 miles of main distribution lines. There are three wells drawing groundwater from unconfined crystalline rock aquifers, with a combined pumping capacity of 800,000 to 1.2 million gals/day. Our total storage capacity is 2.55 million gals. The surface water treatment plant located beside Nottely Dam, withdraws water from Lake Nottely for treatment. NWA provides a reliable water supply to over 5445 commercial and residential meters. NWA now has a State certified bacteriological testing lab that will enhance the system and offer testing services to residences and surrounding counties.

Thank you for your business and continued support. We look forward to providing all of our customers with an excellent quality water supply. You may contact our office Monday through Friday from 8:00 am to 4:00 pm at (706) 745-4598 with any questions or concerns you may have.

Thank you,

Notla Water Authority Management

Recent News & Announcements

 

Notla Water Authority Rate Increase Effective July 1, 2019

Learn More about the rate increase >

Posted 5/30/19

Late Notice Notifications
Effective immediately, Notla Water Authority will no longer send out late notice door hangers. If your bill is two months past due, your water will be locked off no exceptions. You will have to pay a reconnect fee and past due amount in full to have water service restored. Fees are as follows: $80.00 during regular business hours/ after hours: $100.00.